Chapter 67 · Quick Fire
Difficult Conversations: holding the room when stakes are high
Question 1 / 10Press 1–4
What are the two ways people leave the pool of shared meaning under stress?
- 1Walking out and shouting
- 2Silence (masking, avoiding, withdrawing) and violence (controlling, labeling, attacking) — both feel justified, both produce worse decisions
- 3Talking too much and talking too little
- 4Crying and laughing
Habit loop
- Learn
Finish this step. - Plan
Decide the next sitting. - Do
Carry one part into action. - Reflect
Log what changed. - Teach
Pass one point on.